Methodology
Methodology
Scroll to view report ↓
Introduction
At Pawlicy Advisor, we are committed to providing pet owners with clear, unbiased, and comprehensive guidance on choosing the best financial options for their furry family members. Our recommendations and insights are derived from a meticulous analysis of insurance company offerings, customer satisfaction, policy terms, and real-world costs. We leverage a data-driven approach, combining industry expertise with advanced algorithms to evaluate and compare insurance policies.
This page outlines our methodology, including how we recommend insurance companies, define what makes a company the "best," and calculate average insurance policy costs. Our goal is to empower you with the knowledge to make informed decisions about your pet's health care coverage.
Table of Contents:
Our Commitment
We are dedicated to providing pet owners with the most reliable and comprehensive information to make the best decisions for their pets' health needs. Our data-driven approach, combined with our commitment to regular updates and transparency, sets us apart as a trusted advisor in the pet insurance industry.
Due to of our objective, data-driven approach, the American Animal Hospital Association (AAHA) recommends Pawlicy Advisor as the Preferred Business Provider for pet insurance.
Our Personalized Recommendations
Pawlicy Advisor's pet insurance recommendation algorithm is based on two factors.
- Lifetime Value: Insurance plans change at a different rate over the lifetime of your pet. We compare the total lifetime cost of each plan to measure its value, or how much you’ll save
- Coverage Score: Calculated by comparing the coverage offered by this plan with other plans available to your pet.
When providing pet insurance recommendations, we provide as much context and detail as we can about exclusions, reviews, coverage nuances, and more in simple terms that are easy to understand. Our goal is to help users make the most informed decision possible.
Defining the "Best"
Every pet is different. There is no one-size-fits-all pet insurance. What constitutes the “best” option varies significantly depending on individual priorities, such as the range of coverage, affordability, customer service, and breed-specific health needs. Recognizing these diverse needs, we've developed a nuanced approach to match pet owners with great insurance policies.
- Breed-Specific Considerations: Each breed comes with its unique set of health risks. Our recommendations are tailored to acknowledge these breed-specific coverage needs, ensuring that the policies we suggest offer coverage for common conditions associated with your pet's breed. This means that a policy we recommend for a Labrador Retriever puppy might differ from what we'd suggest for a Maine Coon kitten.
- Lifetime Value Score: We know that for many pet owners, finding a balance between comprehensive coverage and an affordable premium is crucial. That's why our methodology involves analyzing your pet's age to determine the projected cost of pet insurance over the lifetime of the policy. This calculation allows us to assign a Lifetime Value Score that reflects how much or little the policy may increase as your pet gets older.
- Customized to Your Priorities: Our platform allows you to specify what matters most to you in an insurance policy, whether it's unlimited payout limits, low premiums, or specific benefits like wellness plans. This customization enables us to recommend the "best" policy structure that aligns with your priorities, ensuring you're not just getting a generic top pick but a customized policy that meets your specific needs.
With so many insurance companies and so many individualized variables, it's misleading for any business to claim one plan or company is best as a blanket statement. That’s why Pawlicy Advisor focuses on personalized recommendations and objective education. Pawlicy Advisor helps you learn which pet insurance options are a great fit for your personal preferences and your pet’s unique needs — and our personalized recommendations help you find a great plan with the right coverage from a company that you can trust.
Data and Research
Our analyses and recommendations are grounded in robust data collection, ensuring that you receive advice you can trust. Here's an overview of the data types we use in our analyses.
Types of Data Used in Our Analyses
Policy Details & Coverage: We delve deep into the specifics of insurance policies, examining coverage options, exclusions, deductibles, reimbursement levels, and premium costs. This detailed scrutiny helps us understand the nuances of each policy and how they cater to different needs.
- Claims Experiences: Analyzing claims experiences allows us to assess the efficiency and fairness of an insurance company's claim processing. We look at average processing times and satisfaction with the outcomes, which are critical factors for pet owners.
- Cost Data: Our platform integrates with our insurance partners to provide real-time cost data that we use to help users understand what to expect and how costs change across their pet's lifetime (see the note on "Lifetime Value" in the section above).
Data Collection and Updates
- Sample Policies: To ensure the accuracy of our analyses, we obtain sample policies first-hand from the insurance companies we partner with. This direct access allows us to provide detailed, accurate comparisons and insights into the various coverage options available to pet owners.
- Data Collection: Our data is collected directly at the time of publishing, ensuring relevance and accuracy. We work closely with insurance companies, industry experts, and pet owners to gather comprehensive information.
- Regular Updates: The pet insurance industry is dynamic, with frequent changes to policies, coverage, and costs. We are committed to regularly updating our data to reflect the latest market conditions. Our team continuously monitors industry developments to ensure our recommendations remain current and helpful.
Industry Changes and Legislative Development: We strive to stay abreast of industry changes, including legislative developments that affect pet insurance. Our goal is to publish new information regarding these updates as soon as it becomes available so that pet owners can navigate the evolving landscape of pet insurance with confidence.
Continuous Improvement and Updates
The pet insurance industry is dynamic, with new data, customer experiences, and insurance products emerging regularly. Our commitment to providing the most accurate, relevant, and helpful information to pet owners drives us to continually refine our methodologies, data analysis, and recommendations. Here’s how we ensure our information stays up-to-date and reflective of the best options available:
Regular Monitoring
Our team actively monitors the pet insurance market for any changes that could affect our users' experience and recommendations. This includes new policy offerings, changes in terms and conditions by insurance providers, shifts in customer satisfaction trends, and updates in pricing. By staying on top of these changes, we ensure that our advice reflects the current state of the market.
User Feedback
Feedback from our users is invaluable in guiding our continuous improvement efforts. We encourage pet owners to share their experiences and insights with us, whether it's about their insurance policy, customer service interactions, or the usability of our platform. This feedback helps us to identify areas for enhancement and to ensure that our recommendations are aligned with the needs and preferences of pet owners.
Commitment to Excellence
Our mission is to empower pet owners with the knowledge and tools they need to make the best decisions for their pets’ health and well-being. This mission drives our commitment to excellence and continuous improvement in everything we do. We are dedicated to being the most trusted source for pet insurance financial advice, and we work tirelessly to uphold and advance this standard.
Our Partners
Our partners are among the most highly rated in the industry and are carefully chosen to join our platform based on their strong reputation, financial stability, and diverse product offerings. At the time of this writing, the list of insurance companies integrated into Pawlicy Advisor's platform includes:
- ASPCA Pet Health Insurance
- Embrace Pet Insurance
- Hartville Pet Insurance
- Fetch Pet Insurance
- Figo Pet Insurance
- Metlife Pet Insurance
- Pets Best Pet Insurance
- Prudent Pet Insurance
- Pumpkin Pet Insurance
We also understand that in some cases, a pet insurance policy may not be the right solution for pet owners in need of financial assistance with veterinary bills, such as in the case of senior pets and those with multiple pre-existing conditions. For those situations, we’re proud to partner with pet financing providers who offer alternative options to ensure pets can receive the care they need while minimizing the financial burden on their owners. This list currently includes:
- CareCredit
- Pet Assure
Pawlicy Advisor is Pawlicy Advisor is a Preferred Business Provider of the American Animal Hospital Association (AAHA) and a member of the North American Pet Health Insurance Association (NAPHIA).
